Returns & Exchanges

If you receive a damaged or defective item(s), you can return these item(s) by mail. Shipping and handling rates may apply. Your return or exchange is usually processed in ten (10) to fourteen (14) business days. For the best service, please contact our customer service for more information at info@geltechsolutions.com or 1-800-924-4874.

Returns and exchanges are handled on a case-by-case basis with the ultimate goal of making our customers happy. We stand behind our products and services and want our customers to be satisfied. Returns and/or exchanges will only be accepted up to thirty (30) days from the date of purchase with an original receipt. We apply returns to the original form of payment. If no record of sale is available and we choose to provide a refund, your personal identification will be required to process the return and the return is provided at the current price minus shipping and handling.